Store Policies

STORE POLICY

Returns Policy

Products must be in orginal boxes with tags still attached to the garments.

We can only accept items returned to us within 14 days from the date your order was dispatched. All items must be returned to us before a refund is issued.

Please don't use scissors or knives to open your package, this may cause damage to the product, it can be opened by removing the stickers from each side of the box. Returns with scissor or knife marks will not be accepted. Items must be returned to us in an unworn and unwashed condition, deemed fit for resale with tags still attached.

Please be very careful when trying products on, for example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which may leave marks on the product as we will not be able to arrange a refund for any item returned to us with any marks or stains. Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty.

If an item you received is incorrect please email us at info@squareoneclothingcompany.com and we apologise for the inconvenience.

Delivery Info

For deliveries in the UK, we aim to send all of our products out on a standard delivery service that requires a signature when delivered. All products on standard delivery aim to be delivered in 2-3 working days but please allow up to 5 working days for delivery. 

For Next Day Delivery in the UK, orders must be placed before 10AM. They will be sent on a next day service that should guarantee delivery in 1-2 working days.

For international delivery we aim to get these on the most efficient service we can provide but please allow up to 10 days for delivery.

 

Washing Instructions

Size Guide

Competition Policies

TERMS & CONDITIONS

 

HOW TO ENTER

 

a) The prize draw is open only to UK customers aged 18 and over, except any employee of The Square One Clothing Company or a family member, or anyone else professionally associated with the competition. All entries must be received by (X)

 

 

b) Once you have followed the steps and left a comment, you’ll automatically be entered into a free prize draw to win one (1) (X)

 

 

c) A maximum of 1 entry per person is permitted. Any illegible, incomplete or fraudulent entries will be rejected.

 

 

THE PRIZE

 

d) The prize is (X)

 

 

e) There is 1 prize available, and the winner will be drawn randomly from all valid entries. 

 

 

f) The prize is non-transferable and non-exchangeable and there is no cash alternatives. The Promoter reserves the right to substitute the prize for one of equal or greater value if required.

 

 

 

THE WINNERS

 

f) The winner will be contacted via the Facebook account they used to submit their entry or via the Instagram account, by (X)

 

 

g) The £50 gift card can only be used in the Square One online store.

 

 

OTHER TERMS

 

h) The determination and decision of the Promoter on all matters shall be final and binding and no promotional correspondence will be entered into with entrants.

 

 

i) The Promoter reserves the right at any time to cancel, modify or supersede the competition (including altering prizes) if, in its sole discretion, the Promotion is not capable of being conducted as specified.

 

 

j) Any participant who enters or attempts to enter the competition in a manner, which in the Promoter's reasonable opinion is contrary to these Terms and Conditions or by its nature is unjust to other entrants (including tampering with the operation of the competition, cheating, hacking, deception or any other unfair playing practices) may be disqualified from the competition at the Promoter's sole discretion.

 

 

k) The promotion is in no way sponsored, endorsed, administered by or associated with Facebook or Instagram .

 

 

l) By entering the Free prize draw you are allowing the promoter to use your details for marketing purposes.

 

 

J) The promoter will not willingly pass your details to any third parties.

 

 

THE PROMOTER

 

l) Brought to you by: The Square One Clothing Company, Cwm Cottage, Cwm Fferws Road, Tycroes, Ammanford SA18 3TU